Highlights: August 28, 2014

Enhancements

An Alternate Patient ID can now be stored on a patient record. It can be received and transmitted via integrations. It is currently not visible in the Provider Portal.
Copay logic enhancements were made to improve identification of Specialist and PCP copays for the following payers:
- Oxford Health Plans
- Viva Health
- Healthspring
- BCBS (Pennsylvania)
- VSP
- Horizon BCBS (New Jersey)
- Consulation segments of eligibility responses for enhanced connections
The Payflow Pro payment gateway is now integrated with Clearwave for payment processing.

New Payer Connections

Highlights: July 24, 2014

Previously missing eligibility data due to missing EB segments in the 271 response will now appear in the Provider Portal eligibility report.
Group Numbers are now being sent as part of the eligibility 270 request when the patient is a dependent on the plan.
The Demographics Updated at Kiosk alert will now include the County field on the Primary Address if the County feature is enabled for the location.
Blue Shield (PA-Highmark) plans will now identify the correct PCP and Specialist Copays for payment processing at the kiosk.
UPMC Health Plan will now identify the correct PCP and Specialist Copays for payment processing at the kiosk.
More in release notes

Service Code submitted in the eligibility request will display in the resubmit transaction history under the Visit Details section of the Provider Portal.
Greenway Customers: The appointment sync can now skip weekends.
More in release notes