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Highlights: July 23 2014

  • Previously missing eligibility data due to missing EB segments in the 271 response will now appear in the Provider Portal eligibility report.
  • Group Numbers are now being sent as part of the eligibility 270 request when the patient is a dependent on the plan.
  • The Demographics Updated at Kiosk alert will now include the County field on the Primary Address if the County feature is enabled for the location. 
  • Blue Shield (PA-Highmark) plans will now identify the correct PCP and Specialist Copays for payment processing at the kiosk.
  • UPMC Health Plan will now identify the correct PCP and Specialist Copays for payment processing at the kiosk.
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Highlights: June 26 2014

  • Service Code submitted in the eligibility request will display in the resubmit transaction history under the Visit Details section of the Provider Portal.
  • Greenway Customers: The appointment sync can now skip weekends.
  • More in release notes

Highlights: May 29 2014

  • Additional Payer Alerts will only occur for Medicare and Medicaid payer responses.
  • Users will be able to download both the front and back of the insurance cards that were scanned at the kiosk from the Provider Portal, by using the ‘Download Images’ button when viewing the card.
  • The kiosk patient age question text, “Is the patient under the age of 16,” can be customized.
  • The final kiosk screen’s text can be customized when the patient manually exits or times out of the kiosk session.
  • More in release notes

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