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Highlights: December 7, 2016

New Features

  • Signature Capture is now available for custom fields presented at the kiosk, which can be stored in the Clearwave Provider Portal and included in the PDF output of the field.  This feature can be enabled for any custom field used at the kiosk.
  • The Member IDs for all payers, with the exception of Medicare and VSP, will be shown in full, without masking, on the Insurance Review screen of the kiosk.

System Updates

  • Regence or Other BCBS – Improvements have been made to correctly identify the Specialist Copays.

  • Member Ids for payers that use the patient’s Social Security Number as the Member Id will only show the last four digits on the kiosk.
  • Custom field rules for Appointment Service and Reason For Visit will now apply correctly for Multiple Choice questions during Mobile Pre-Check.
  • The Custom Kiosk Final Step rule, ‘Only for visits with a specific Reason For Visit,’ will now apply correctly and present the proper custom Final Step (Thank You) message.
  • The kiosk web.config file has been updated with Athenahealth credentials to successfully transact and post payments for Credit Card Plus (CCP) payments.

More in Release Notes

Highlights: November 22, 2016

New Features

  • All Registration Locations can now be assigned a HIPAA Contact to be included in Mobile email communications.

System Updates

  • Custom Fields will no longer store blank answers when a patient has not actually answered the question before.

  • Name, Date of Birth, and Gender updates at the kiosk will now correctly update Tertiary Insurance information.

  • Only enabled payers for the organization will appear for payer selection in Mobile Pre-Check.

More in Release Notes

Highlights: November 9, 2016

System Updates

  • The payment confirmation pop-up window buttons (Yes/No) on the Kiosk have been re-oriented.

  • BCBS (Ohio) - Enhancements have been made towards parsing the correct Copay types.

  • Wellcare – Enhancements have been made towards parsing the correct Copay types.

  • UCare of Minnesota – Enhancements have been made towards collecting Specialist Copays.

  • Patient and Appointment data can now be extracted from athenahealth via the API.

More in Release Notes


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