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Highlights: October 12, 2016

New Features

  • Propensity to Pay statuses are now available on the Visit and Appointment Search exports.
  • When making Partial Payments at the kiosk, payments apply to any existing Balance Due for Today’s Visit payment field before applying to any existing Outstanding Balance field.
  • BCBS Carefirst – Tiered Copay logic has been added to this payer.
  • If a patient skips a question at the kiosk, the response will now read “Skipped at kiosk” instead of “_PATIENT_DECLINES_ANSWER.”

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Highlights: September 28, 2016

System Updates

  • Driver’s License images will be saved on the patient record even if the patient fails the kiosk check-in.
  • Horizon – The correct Primary Care Provider copay will now be identified.
  • BCBS (Minnesota) – The logic behind identifying the correct copays has been adjusted when multiple copays are returned.

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Highlights: September 14, 2016

System Updates

    • Cigna: Copay identification for Cigna has been enhanced to more accurately select the correct Copay.  Custom logic has been added to account for specific text in the eligibility response.
    • BCBS Carefirst: The Physical Therapy Copay will now successfully be identified when the PT service type code is used.
    • Select Health UT: Custom logic has been added to account for Specialist Copays that are returned in non-standard segments of the payer’s response.
    • Updating enhanced connection passwords from the Payer Notifications icon will no longer generate an error.

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