Highlights: September 10, 2015
Enhancements
- Kiosk - Ability to configure kiosk scanning images per kiosk (gives the ability to add the new graphics for each type of kiosk or keep the old graphics)
- Integration - Ability to update built-in demographics information to Athena
- Payment - Removed patient ID and name from emailed payment receipts for HIPPA reasons, leaving in the visit location and date/time stamp
- Eligibility - When Clearwave identifies an eligibility transaction that will fail due to the member ID received, Clearwave will show an alert in the portal that there is a member ID issue
Bug Fixes
Provider Portal 3.0 - When a patient answers a multiple choice question on the kiosk with an "other" answer, users can print this custom form with no error
- Integration - When no payment is made at the kiosk, no CreditCardResponse message will be generated
Integration - PrimeSuite will ignore CreditCardResponse message if no payment was made at the kiosk
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Highlights: August 27, 2015
Enhancements
- Provider Portal 3.0 - Administrators have the ability to create a printable Custom Form template that contains built-in demographics, insurance, and custom field data
- Provider Portal 3.0 - A new rule for custom fields, tasks, and final kiosk step has been added for patients with multiple appointments - shows patient a custom final step with final instructions, task can be created to alert staff, and certain custom fields can be triggered
- Provider Portal 3.0 - Patient Tracking Statuses are now available as a filter for a Visit Search
- Provider Portal 3.0 - Appointment Notes will now be displayed in the Task it creates, in the Quick View for the Visit when the patient checks in, and in the Appointment details
Bug Fixes
Provider Portal 3.0 - Clicking to "close" a task and then to "reopen" the task will now successfully reopen the task
- Provider Portal 3.0 - Fixed the bug for the "Forgot Password" link
- Reports - Patient Tracking statuses now export successfully when selecting all export columns
- Eligibility - Medicare remaining deductible will now appear in the Quick View and insurance screen
- Eligibility - Additional Payer on File alert will not appear for payers other than Medicare and Medicaid
Eligibility - Viva is now successfully pulling patient copays
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Highlights: August 13, 2015
Enhancements
- Provider Portal 3.0 - Customizable receipt language sent to patients after making a payment
- Kiosk - Improved kiosk patient matching logic
- Integration - Building a Bi-Directional interface with Athena
Bug Fixes
Provider Portal 3.0 - User can now remove insurance from portal
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Highlights: July 30, 2015
Enhancements
- Kiosk 3.0 - "ThankYou" screen on kiosk now re-formatted to accommodate longer messages
- Eligibility - Edited code to bring back copays for the payer Geisinger
- Eligbility - Improved BCBS TX copay logic to provide better eligibility results
Bug Fixes
Provider Portal 3.0 - Updates made to Express Check-In no longer return an error
Reports - Exporting function in 2.5 as CSV file will now show data exported
- Eligibility - Aetna Overall Response Codes were changed to select the best response for the transaction
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Highlights: July 16, 2015
Enhancements
- Provider Portal 3.0 - Appointment notes will appear on Visit
- Reports - Export all patient tracking statuses
- Reports - Export Outstanding Balance and Today's Balance options on Appointment Search
- Kiosk - English subtitle on final screen
Payment - Partial payment will work with Balance Due for Visit feature
Bug Fixes
Provider Portal 3.0 - Swapping front/back insurance cards will not close out of Images View
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