Highlights: January 22, 2015
Enhancements
- Provider Portal 3.0 - Insurance card images now have a zoom feature.
- Provider Portal 3.0 - A Release Notes link has been added to the Help/Support/Report a Problem icon.
- Provider Portal 3.0 - Custom Field and Custom Consent forms for the can be previewed for their kiosk user interface from the Admin tab.
- Provider Portal 3.0 - The Eligibility Conflict flag has been redesigned to eliminate duplicate buttons and correct alignments.
- Provider Portal 3.0 - Appointment Searches can now be exported and downloaded to a text file.
Bug Fixes
- Provider Portal 3.0 - Patient Appointment Times will show in correct local times when manually checking in multiple appointments for the present day.
- Provider Portal 2.5 - Appointment Notes on a patient appointment will appear correctly on the Visit List on the visit and alert.
- Greenway PrimeSUITE integrated customers will be able to check in all appointments for the present day.
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Highlights: January 15, 2015
Enhancements
- Provider Portal 3.0 - Tertiary insurance information can now be received inbound into Clearwave via integration.
- Provider Portal 3.0 - The Patient Search/Check In sub-tab has been promoted to a dedicated main tab.
- Provider Portal 3.0 - The Resubmit Eligibility modal now has visible add and remove buttons in the form of plus-sign and x-sign glyphs, respectively.
- Provider Portal 3.0 - The Resubmit Eligibility modal now has the ability to move payer plans from one designations (primary, secondary, or tertiary) to another with "Move to..." buttons.
- Kiosk - The Address County field will only be prompted at the kiosk as part of the overall Address collection screens.
- Kiosk - The Thank You screen can now display information about the remaining or other appointments that the patient has to check in for.
Bug Fixes
- Provider Portal 3.0 - The Visit Quick View will no longer appear unintentionally after the patient's Status field is updated.
- Provider Portal 3.0 - Users will no longer receive a 500 Error page when attempting to open a card image from the Quick View of the Appointment History page.
- Provider Portal 3.0 - All users using Provider Portal 3.0 will be able to access the Clearwave Support module.
- Provider Portal 2.5 - Users will no longer encounter a redirect loop when attempting to log in to the portal.
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Highlights: December 18, 2014
Enhancements
- Users will be directed to a new Clearwave Provider Portal login page.
- Added a link to the Provider Portal for users to toggle between the Clearwave Provider Portal 2.5 and 3.0 versions.
- Added ability for the Kiosk to dynamically select Merchant Accounts, if more than one is available, for payment processing dependent on Appointment Resource (Provider, Service, Location) details.
- Added Chinese as an available language at the kiosk.
- Added ability for card images scanned at the kiosk to be triggered outbound via integration when Clearwave receives a new appointment notification that matches to an existing walk-in visit.
- Added ability for Custom Kiosk Fields to use conditional rules surrounding their answers to dictate whether or not additional Custom Kiosk Fields are presented.
- Added ability for "Reason For Visit" responses to use conditional rules to dictate whether or not additional Custom Kiosk Fields are presented.
- Provider Portal 3.0 - Added a Docked Quick View of additional patient details.
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Highlights: December 4, 2014
Enhancements
- A description of password requirements is included for new and existing users when updating passwords.
- The specific service type code being verified for eligibility is visible in every Eligibility/Benefits Info report.
- Provider Portal 3.0 - A quick check-in button is available to perform a manual check-in without the need to review the patient's demographics.
Bug Fixes
- Payer Notifications related to connections requiring updated payer website credentials will update properly.
- Patients who exit prematurely from the kiosk check-in will appear on the Failed tab correctly.
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