Highlights: January 22, 2015

Enhancements

Provider Portal 3.0 - Insurance card images now have a zoom feature.
Provider Portal 3.0 - A Release Notes link has been added to the Help/Support/Report a Problem icon.
Provider Portal 3.0 - Custom Field and Custom Consent forms for the can be previewed for their kiosk user interface from the Admin tab.
Provider Portal 3.0 - The Eligibility Conflict flag has been redesigned to eliminate duplicate buttons and correct alignments.
Provider Portal 3.0 - Appointment Searches can now be exported and downloaded to a text file.

Bug Fixes

Provider Portal 3.0 - Patient Appointment Times will show in correct local times when manually checking in multiple appointments for the present day.
Provider Portal 2.5 - Appointment Notes on a patient appointment will appear correctly on the Visit List on the visit and alert.
Greenway PrimeSUITE integrated customers will be able to check in all appointments for the present day.

Highlights: January 15, 2015

Enhancements

Provider Portal 3.0 - Tertiary insurance information can now be received inbound into Clearwave via integration.
Provider Portal 3.0 - The Patient Search/Check In sub-tab has been promoted to a dedicated main tab.
Provider Portal 3.0 - The Resubmit Eligibility modal now has visible add and remove buttons in the form of plus-sign and x-sign glyphs, respectively.
Provider Portal 3.0 - The Resubmit Eligibility modal now has the ability to move payer plans from one designations (primary, secondary, or tertiary) to another with "Move to..." buttons.
Kiosk - The Address County field will only be prompted at the kiosk as part of the overall Address collection screens.
Kiosk - The Thank You screen can now display information about the remaining or other appointments that the patient has to check in for.

Bug Fixes

Provider Portal 3.0 - The Visit Quick View will no longer appear unintentionally after the patient's Status field is updated.
Provider Portal 3.0 - Users will no longer receive a 500 Error page when attempting to open a card image from the Quick View of the Appointment History page.
Provider Portal 3.0 - All users using Provider Portal 3.0 will be able to access the Clearwave Support module.
Provider Portal 2.5 - Users will no longer encounter a redirect loop when attempting to log in to the portal.

Enhancements

Users will be directed to a new Clearwave Provider Portal login page.
Added a link to the Provider Portal for users to toggle between the Clearwave Provider Portal 2.5 and 3.0 versions.
Added ability for the Kiosk to dynamically select Merchant Accounts, if more than one is available, for payment processing dependent on Appointment Resource (Provider, Service, Location) details.
Added Chinese as an available language at the kiosk.
Added ability for card images scanned at the kiosk to be triggered outbound via integration when Clearwave receives a new appointment notification that matches to an existing walk-in visit.
Added ability for Custom Kiosk Fields to use conditional rules surrounding their answers to dictate whether or not additional Custom Kiosk Fields are presented.
Added ability for "Reason For Visit" responses to use conditional rules to dictate whether or not additional Custom Kiosk Fields are presented.
Provider Portal 3.0 - Added a Docked Quick View of additional patient details.

Enhancements

A description of password requirements is included for new and existing users when updating passwords.
The specific service type code being verified for eligibility is visible in every Eligibility/Benefits Info report.
Provider Portal 3.0 - A quick check-in button is available to perform a manual check-in without the need to review the patient's demographics.

Bug Fixes

Payer Notifications related to connections requiring updated payer website credentials will update properly.
Patients who exit prematurely from the kiosk check-in will appear on the Failed tab correctly.