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  • Last Minute Appointment Reminders - ability to receive reminders and perform a Mobile Pre-check for appointments that are scheduled after the initial reminders have been sent.
  • Same Day Appointment Notifications - ability to text a patient on the same day of their appointment to ensure the patient keeps their appointment.  Has an additional custom text option following the notification.

  • Windows App

    Kiosk with OCR

    - Clearwave Connect for Tablet

    • The windows app tablet and kiosk tablet  has feature parity to the legacy kiosk, with the additional custom field review that the iPad has.  The windows app tablet and kiosk will have up to date UI, and can be remotely managed with Airwatch MDM.

      • Q: Will the Windows Tablet OCR? 
        • The tablet will have DL and Insurance card image capture, but will not OCR the card data. 
      • Q: Will the previously captured card images show at the tablet during the check-in session? 
        • No, only new card images will be captured and shown at the tablet check-in session.  This is current kiosk flow as well.  
      • Q: Will the ‘I prefer not to answer’ button be an option on the tablet? 
        • Yes, this current functionality is available 
      • Q: Has the previous button been removed on the tablet? 
        • Yes, the previous button was removed when we rolled out the iPad.  This has been carried to the Windows tablet as well. 
  • Nextech Practice+: HIPAA date and checkbox, Prescription Images updated

EDI Updates

YourCare- Payer deactivated as of 7/1/20- taken over by Molina and have not signed a new data supplier agreement  EDI-1840

Cooperative Benefit Administrators- Payer deactivated per Change Healthcare  EDI-1837

All Savers- Change no longer has Portal Connection. Direct x12 connection only. 

Prominence Health Medicare Advantage (88029)- Deactivated. EDI-1836

Populitics - New payer connection. Enhanced.

Farm Bureau Health Plans - New payer connection EDI - 1839