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  • Last Minute Appointment Reminders - ability to receive reminders and perform a Mobile Pre-check for appointments that are scheduled after the initial reminders have been sent.
  • Same Day Appointment Notifications - ability to text a patient on the same day of their appointment to ensure the patient keeps their appointment.  Has an additional custom text option following the notification.

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  • Windows App

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  • - Clearwave Connect for Tablet

    • The windows app

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    • tablet  has feature parity to the legacy kiosk, with the additional custom field review that the iPad has.  The windows app tablet

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    • have up to date UI, and can be remotely managed with Airwatch MDM.

      • Q: Will the Windows Tablet OCR? 
        • The tablet will have DL and Insurance card image capture, but will not OCR the card data. 
      • Q: Will the previously captured card images show at the tablet during the check-in session? 
        • No, only new card images will be captured and shown at the tablet check-in session.  This is current kiosk flow as well.  
      • Q: Will the ‘I prefer not to answer’ button be an option on the tablet? 
        • Yes, this current functionality is available 
      • Q: Has the previous button been removed on the tablet? 
        • Yes, the previous button was removed when we rolled out the iPad.  This has been carried to the Windows tablet as well. 
  • Nextech Practice+: HIPAA date and checkbox, Prescription Images updated


EDI Updates

YourCare- Payer deactivated as of 7/1/20- taken over by Molina and have not signed a new data supplier agreement  EDI-1840

Cooperative Benefit Administrators- Payer deactivated per Change Healthcare  EDI-1837

All Savers- Change no longer has Portal Connection. Direct x12 connection only

Prominence Health Medicare Advantage (88029)- Deactivated. EDI-1836

Populitics - New payer connection. Enhanced.

Farm Bureau Health Plans - New payer connection EDI - 1839