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Comment: New Release Highlights
Excerpt

Highlights: July 20, 2016

Enhancements

  • Equifax® Propensity to Pay

    Clearwave connects to Equifax API for Healthcare Payment Predictor and Person Income to reflect a patient’s Propensity to Pay.

    • Propensity to Pay status is reflected in High – Medium – Low ratings for staff to see and easily identify patient probability of bill pay

    • Status is calculated by a custom algorithm based on the scores returned from Equifax

    • Secure and Confidential – Staff running Propensity to Pay cannot view transaction details to maintain patient privacy

  • Eligibility and Integration Additional parsed benefit information from the 271 eligibility response can be sent to client system through Mirth

  • Provider Portal New Rule on Tasks for Member ID Prefixes - ideal for flagging staff on plans that require special action such as referral collection

Bug Fixes

  • Eligibility Enhancements for copay pull for BCBS (MN) and Cigna
  • Integration PrimeSUITE appointment resource synchronizations are now triggered nightly to ensure display of most recently updated resources on an appointment
  • Integration Appointments scheduled in Intergy are now appearing in the Provider Portal as expected

More in Release Notes

Excerpt

Highlights: July 06, 2016

Enhancements

  • Integration New external integration event:  Patient Confirmed Appointment via Appointment Reminder email
  • Provider Portal Include option to view patients with “cleared” flags on Visit and Appointment Exports
  • Provider Portal Visit Searches with “Self-Pay with Active Coverage” option checked will display the active payer information when the data is exported

Bug Fixes

  • Eligibility Enhancements for copay pull on the following payers:  Aetna when running “BV – Obstetrical/Gynecological” service type code, BCBS MA and Sharp Health Plan
  • Integration Payment Posting messages will not be re-sent outbound through integration due to Mirth timeouts
  • Provider Portal Clicking on some Demographics Updated At Mobile Check-In flags will no longer trigger errors

More in Release Notes

Excerpt

Highlights: June 23, 2016

Enhancements

  • Integration Include Overall Status Indicator Code in the outbound eligibility message
  • Provider Portal New setting to customize contact information for Mobile Notifications and Reminders by Registration Location
  • Provider Portal Tasks can now appear if the patient performed a Mobile Check-In

Bug Fixes

  • Eligibility Enhanced logic for copay pull for the following payers:  Aetna, Blue Shield (CA), Carefirst Blue Choice, Regence BCBS and UCare Minnesota
  • Integration Driver’s Licenses that fail the OCR scan for walk-in visits will no longer be sent in the outbound integration message upon the visit linking up with the subsequently scheduled appointment
  • Mobile Portal Consents and questions under the Additional Information section will now display previously entered answers upon navigating away and back to the page

More in Release Notes

Excerpt

Highlights: June 09, 2016

Enhancements

  • Integration Consents and Custom Forms can be sent to Intergy with a Field Name and Description
  • Integration & Kiosk Ability to customize bad debt flag to terminate kiosk check-in based on Patient Balance buckets from PrimeSUITE. 
  • Mobile Report to track patients who have opted out of receiving Mobile Appointment Notifications and Reminders

Bug Fixes

  • Eligibility Enhancements to Specialist copay pull for UCare MN and BCBS (Carefirst) for service codes PT, BV and BT.

More in Release Notes

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