You have the ability to modify the payer name the staff and the patients see when using Clearwave. Please reach out to support for details on this feature.
Upon release of this feature, there will be two payer name fields visible in the Provider Portal: Provider Payer and Eligibility Payer. The patients will continue to see the existing payer list until it is modified.
EDI Changes May
May 2019
Virginia Premiere- deactivate payer
PHCS Savility- deactivate payer
Martins Point- deactivate payer (temporary)
Priority Partners- deactivate payer
Please contact Clearwave Support at support@clearwaveinc.com with any questions, feedback or to enable any new features.
Scope of Release
The release will impact the Kiosk and Provider Portal. The actual release should have minimal effect on user workflow.