New Features and System Updates

Mobile Pre-Check integration support

• The following interfaces now have additional integration events to support Appointment Confirmations from the Mobile Pre-Check.
  • AdvancedMD 

• Insurance member ids entered during the Mobile Pre-Check session will be stripped of non-alphanumeric characters.
  • If users enter member ids with special characters, such as 123-45-222*02, the id will be stored on the patient record only as 1234522202.
    
    
• Slight text changes to the Mobile Account Creation and Account Link pages to better inform the user of the Mobile process.
  • Terms of Use text font size has been made smaller to match the text on the rest of the page. 
  • Mobile account welcome email text has been modified to include a cwaccountsupport@clearwaveinc.com contact address.
  • Account creation and Pre-Check instruction text has been modified to increase function clarity.
• Credit card receipts from payments made at chip supported devices will contain EMV required data.
  • Per Merchant Services standards, the following fields have been added to all EMV chip receipts:
    • AID, Application label, Mode, TVR, IAD, TSI, ARC

Payer Updates

• Adjustments to Medicaid NC to handle when an eligibility response returns two conflicting inactive and active segments.

Please contact Stephanie Servy at sservy@clearwaveinc.com with any questions, feedback or to enable any new features.