New Features and System Updates

Mobile Pre-Check integration support

• The following interfaces now have additional integration events to support updates from the Mobile Pre-Check.
  • Athena - demographics updated
  • Athena – driver’s license and insurance card image uploads
  • Athena – Appointment confirmations integration event
  • PrimeSUITE - driver’s license and insurance card image uploads
  • Intergy - driver’s license and insurance card image uploads
  • AdvancedMD - driver’s license and insurance card image uploads

Real-Time Texting

• Real-Time Texting allows a practice to send Clearwave a text file through integration with phone numbers and messages.  Clearwave processes the text messages to the phone numbers in the file.
  • The *provider creates the file and sends to Clearwave on desired frequency.  Clearwave processes the file as soon as it is received.
    • *The provider’s registration system must be able to generate and send the message to Clearwave.  This will require additional interface work.
  • 160 character maximum per message.
  • Multiple languages supported.
  • This feature is not available with our API interfaces: Athena, AdvancedMD, Intergy, PrimeSUITE.

At Kiosk Visit Status

• • As soon as the patient is identified at the kiosk, they will be visible on the Provider Portal Visit list with an “At Kiosk”.
    • The row will be in a locked state until the kiosk session completes.
  • The "At kiosk" status can be customized (color and text) via the advanced Patient Tracking Status section.
  • If the user doesn’t want to see this new status, it can be filtered out of the Visit List.
  

Payer Updates

• Adjustments to Today's Options to show proper active response when there are conflicting eligibility segments.

• Payer Aetna Maximum Savings Tier PCP copay parsing updates.

Please contact Stephanie Servy at sservy@clearwaveinc.com with any questions, feedback or to enable any new features.