New Features and System Updates

• Visit Timer

  • Custom timer is now available for checked in visits.

  • Visit row will highlight yellow when tracking status is not changed from “Checked In” to a subsequent status within a specified time-frame.

  • Setting configurable by Registration Location, Provider, Service or Appointment Location.

• Advanced Matching at the Kiosk
  • Advanced Match is an alternative to the default Clearwave Kiosk Matching Logic.
  • It allows the kiosk to match the patient based on Name, Date of Birth and up to 3 additional criteria. Those fields are Social Security Number (or Last 4 SSN), Phone Number (Primary or Secondary) and Email Address.
  • You may customize the matching logic by Registration Location.
  • An example of the new matching logic would be Name AND Date of Birth AND Social Security Number OR Phone Number OR Email Address.
    
    
•   Last 4 digits of Social Security Number Built-In field is now available.
•   Resolved issue with Eligibility Conflict Flag not highlighting Last Name discrepancies in red.

Please contact Stephanie Servy at sservy@clearwaveinc.com with any questions, feedback or to enable any new features.