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New Features

  • All Registration Locations can now be assigned a HIPAA Contact to be included in Mobile email communications.

System Updates

  • Custom Fields will no longer store blank answers when a patient has not actually answered the question before.
  • Name, Date of Birth, and Gender updates at the kiosk will now correctly update Tertiary Insurance information.
  • Greenway PrimeSUITE – Demographic updates to PrimeSUITE will always include the PBM consent field and value.
  • Healthpartners Minnesota – Primary Care Provider and Specialist Copay enhancements have been made to better parse data from the eligibility response.
  • Only enabled payers for the organization will appear for payer selection in Mobile Pre-Check.
  • Viva Health – Copay parsing has been enhanced to account for changes in eligibility responses.
  • Medica – Specialist Copay enhancements have been made to extract appropriate copays.
  • United Healthcare – The highest benefit tier can be parsed for deductible information.
  • Printable Custom Forms will be included in the DemographicsUpdatedAtMobilePrecheck event for outbound integration.

Please contact Stephanie Servy at sservy@clearwaveinc.com with any questions or to enable any new features.

Scope of Release

The release will impact the Kiosk, Provider Portal, Eligibility, Integration and Mobile Pre-Check. The actual release should have minimal effect on user workflow. 

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