Enhancements 

• Equifax® Propensity to Pay

  Clearwave connects to Equifax API for Healthcare Payment Predictor and Person Income to reflect a patient’s Propensity to Pay.
  

  • Propensity to Pay status is reflected in High – Medium – Low ratings for staff to see and easily identify patient probability of bill pay
    

  • Status is calculated by a custom algorithm based on the scores returned from Equifax

  • Secure and Confidential – Staff running Propensity to Pay cannot view transaction details to maintain patient privacy

• Eligibility and Integration Additional parsed benefit information from the 271 eligibility response can be sent to client system through Mirth

• Kiosk Alternate version of Portuguese language can be enabled at the kiosk

• Provider Portal New Rule on Tasks for Member ID Prefixes - ideal for flagging staff on plans that require special action such as referral collection

Bug Fixes

• Eligibility Benefits Reports now display correct transaction data when insurance plans are swapped and service type code overrides are submitted simultaneously
• Eligibility Enhancements for copay pull for BCBS (MN) and Cigna
• Integration PrimeSUITE appointment resource synchronizations are now triggered nightly to ensure display of most recently updated resources on an appointment
• Integration Appointments scheduled in Intergy are now appearing in the Provider Portal as expected
• Mobile Portal Updated query to increase speed between mobile pages when performing a Mobile Check-In

Please contact Stephanie Servy at sservy@clearwaveinc.com with any questions or to enable any new features.