Enhancements
- Eligibility Enhancements to the following payers for pulling copay: Aetna, Blue Shield CA, Providence Health Plans and United Healthcare
- Integration Customized setting to send "declined" email responses through outbound integration
- Integration Ability to send flags for Eligibility Conflicts and Other Payer on File from Medicare and Medicaid transactions through outbound integration
- Kiosk Arabic, Chinese, Korean, Portuguese, Russian and Spanish language screens have been updated to improve aesthetics
- Kiosk Custom messages may be added to payment review screen
- Provider Portal Reason for Visit may be answered and edited for single and multiple appointments
Bug Fixes
- Integration Removed marital status from outbound message if answer is null for Athena API
- Kiosk Reason for Visit walk-in selection is now allowing patients to check in without an appointment
- Provider Portal Payer Notifications now display an accurate list of Payers not Responding
- Provider Portal Editing multi-select answers no longer triggers an error
- Provider Portal Driver's License and Insurance Cards scanned via the Provider Portal are now saving to the patient's record
- Provider Portal Driver's License and Insurance Card images scanned via the Provider Portal are now being re-sent via outbound integration once an appointment is scheduled for patient
Please contact support@clearwaveinc.com to enable any new features or enhancements
Scope of Release
The release will impact the Provider Portal 3.0, Kiosk, Eligibility and Integration. The actual release should have minimal effect on user workflow.