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Enhancements

  • Kiosk  Korean language has been updated so that verbiage and instruction is more accurate and clear.  
  • Provider Portal Administration  Prohibit late and early check-in setting can now be set per location and for appointments within a set time period or for the entire day.  
  • Provider Portal  Payment reports will now display the alternate patient ID for clients who utilize alternate patient ID’s. 
  • Provider Portal  Clients utilizing the Swipe and Hold function will now be able to export to easily determine which patients have agreed/disagreed.   
  • Provider Portal  Appointment searches can now be filtered based on insurance, so that specific payers can be searched.  

Bug Fixes

  • Insurance Eligibility  Situations where Medicare transactions take longer than a minute, transactions are cached so to not send multiple requests for a single patient. 
  • Integration Athena  Error messages for canceled or checked-in appointments have been resolved.  
  • Kiosk  Error messages before payment screen have been resolved.
  • Kiosk  Scan insurance screen now displays the member number instead of "[ID]".   
  • Provider Portal  Patient demographic and insurance information is now displayed on printable custom forms exported to PDF.

Please contact support@clearwaveinc.com to enable any new features or enhancements

Scope of Release

The release will impact the Provider Portal 3.0, Kiosk and Integration. The actual release should have minimal effect on user workflow. 

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