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  • Provider Portal 3.0 - Ability for users to see a specific patient's Eligibility History
  • Provider Portal 3.0 - Notification in Visit Details if the patient selected a "Reason For Visit" that caused them to skip insurance and/or payment
  • Provider Portal 3.0 - Ability to add a column for "Balance for Today's Visit" in the appointment list
  • Provider Portal 3.0 - "Today's Balance" is now visible in the appointment summary view
  • Eligibility - When submitting insurance for eligibility, coverage will be shown according to what service type code the benefits were run with
  • Reports - Best Postal Address can now be included in a visit export report
  • Kiosk 3.0 - New custom kiosk label for Primary Care Provider prompt
  • Kiosk 3.0 - Ability to turn on Express Check-In per registration location

Bug Fixes

  • Provider Portal 3.0 - Can resubmit eligibility requests after removing an existing group number
  • Provider Portal 3.0 - Insurance details pop-up window is able to correctly format data fields horizontally
  • Provider Portal 3.0 - Filter for visit service will no longer hide visits that were updated by an appointment created after check-in

Please contact to enable any new features or enhancements

Scope of Release

The release will impact the Provider Portal 2.5, Provider Portal 3.0, Kiosk and Integration. The actual release should have minimal effect on user workflow. 

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