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  • Service Code submitted in the eligibility request will display in the resubmit transaction history under the Visit Details section of the Provider Portal.
  • Greenway Customers: The appointment sync can now skip weekends.
  • Integrated customers who are receiving insurance updates from changes made at the kiosk: Clearwave can now separate the insurance updates (primary and/or secondary) when a change is made at the kiosk. This will isolate the individual insurance changes that pass from Clearwave.

Bug Fixes

  • Integrated customers who use mixed case for patient names: The suffix on the patient’s last name will not be changed. E.g. John Smith III; prior to the bug fix the name was displayed as John Smith Iii.

Please contact to enable any new features or enhancements

Scope of Release

The release will impact the Provider Portal and Kiosk. The actual release should have minimal effect on user workflow.


Clearwave continues to work on our application upgrade as 2014 continues. We’re now spending the majority of our development time on the upgrade and will begin internal testing next month. The anticipated release to production is Fall 2014.

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